# Vitally

> Canonical page: https://wayhatch.com/tools/vitally/
> Evidence label: Research evaluated. Definitions: https://wayhatch.com/about/evidence-labels/
> Updated: 23 October 2026 (2026-10-23). Publisher: wayhatch, wayhatchai@gmail.com
> Official site: https://www.vitally.io/features/health-scores
> Tool profile, short edition built from the category research.

Vitally is listed on wayhatch as configurable health and action, as described on its official site.

## What it is for

Configurable health and action. Scores that vary by segment and trigger tasks, emails and alerts.

## Who it fits

Scores that vary by segment and trigger tasks, emails and alerts.

## What to validate

- Someone must own the model and integrations.
- Runs the renewal work; its own guidance says it is not a forecasting tool.
- Confirm current capabilities and plan limits on the official site.

## Listed in

- [Health & Engagement](https://wayhatch.com/customer-success/health-engagement/) (highlighted)
- [Retention & Expansion](https://wayhatch.com/customer-success/retention-expansion/) (comparison)

## Alternatives

- [ChurnZero](https://wayhatch.com/tools/churnzero/)
- [Gainsight Customer Success](https://wayhatch.com/tools/gainsight-customer-success/)
- [Planhat](https://wayhatch.com/tools/planhat/)
- [Survicate](https://wayhatch.com/tools/survicate/)