Account brief assistant
- Trigger
- A meeting is scheduled
- Reads
- Authorised CRM notes, invitation, public pages
- Produces
- Draft brief, every fact sourced
- May not
- Send, edit records, fill gaps
- Reviewer
- The account owner
Where AI helps, and where a person decides.
Each blueprint names what the agent reads, what it drafts, what it may not do and who approves it. None is deployed yet.
AI by team
- MarketingResearch digests and on-brand draftsSummarise research with every source cited; draft variants within written brand rules.
- SalesAccount briefs and pipeline review notesCompare authorised records and flag conflicts; summarise what changed since the last review.
- Customer SuccessHealth investigations and approved answersGather the context behind a health change; draft support answers from approved articles.
Agent blueprints
Health change investigator
- Trigger
- A health input crosses a threshold
- Reads
- Usage, support, relationship signals
- Produces
- Likely causes, each linked
- May not
- Contact the customer, change scores
- Reviewer
- The assigned CSM
Pipeline review preparer
- Trigger
- Before the weekly review
- Reads
- Opportunity changes since last review
- Produces
- Changes and risks, with links
- May not
- Edit stages, amounts, forecast
- Reviewer
- The sales manager
The Mossbridge Demo brief shows the target output, hand-written from invented records with no agent involved: download the synthetic example. Every blueprint stops at read, draft and suggest, and a named person approves the rest: how we review.
Questions
Does wayhatch run AI agents?
No. wayhatch publishes conceptual blueprints and research, plus one hand-written synthetic example. No deployable agent or live integration exists, and no business results are reported yet.
What does a blueprint contain?
The trigger, what the agent reads, what it produces, what it may not do and who reviews the output. Each blueprint links to the shared workflow it would support.
Who approves an agent output?
A named person: the account owner, the assigned CSM or the sales manager. Anything a customer sees or any change to a system of record needs that approval.